Blockkoin Support
We’re here to help with secure account access, KYC, deposits & withdrawals, and general account questions. For your safety, we’ll never ask for your password or one-time login code.
Address
SA OFFICE
​
27th Floor, The Box
Cape Town CBD
South Africa
8001
Phone
(+27) 87 058 0525
WhatsApp (account notifications & support)
+27 68 265 4132
What we can help with
Account access & security
Identity verification (KYC/FICA)
Deposits & withdrawals
Account notifications
Password resets, 2FA, unusual-activity checks
DocFox/AIQ checks, document guidance, status updates
Status, references, turnaround times
receipts, security alerts, policy reminders
2007-2010
Before you contact us
Account Details
Your registered phone number and account email
Transaction reference
(for deposit/withdrawal queries)
KYC documents
Valid ID and proof of address (clear photo/scan)
Security reminders
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Blockkoin will never promise profits, guaranteed returns, or investment advice.
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Never share your one-time login code (OTP) with anyone
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Always confirm you’re on https://blockkoin.io**/**.co.za before entering credentials.
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We use KYC/AML controls aligned to FICA to help keep your account safe.
Compliance & disclosures
Blockkoin is a South African crypto exchange that makes it easy and secure to buy, sell, and move digital assets. Support communications on WhatsApp are used only for service and account-related purposes (e.g., security alerts, KYC reminders, receipts).
Risk warning: Investing in crypto assets may result in a loss of capital. Please review our Privacy Policy, Terms & Conditions, Fees, and Risk Policy before using our services.