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Privacy Policy


This Privacy Policy applies for the information collected from the users of our website, our email recipients, or any other interaction with us. The policy explains the collection, organization, usage, protection & sharing of data.

Collection and usage of data

Data provided by you

The information provided by the client is collected as follows:

  • Name

  • Email address.

  • Mobile no.

  • TIN (such as U.S. social security number) or other government-issued ID number.

  • Date of Birth.

  • Physical address.

  • Currency preference.

  • Profile completion.

  • Account creation history.

  • Support request.

  • Contact's phone number & emails

  • Invitation to friend (reference)

  • Unsubscription to commercial messages from Blockkoin Exchange

  • Transaction completion history & funding history about bitcoin transaction.

  • Other related information.

  • For mobile apps, collection of a unique mobile id (in case of a iphone, collection of Apple-recommended CFUUID (the Core Foundation Universally Unique Identifier)

Collection of other data

We may also automatically collect the following data:

Cookies: Collection of data from your visit, so as to avoid re-login each time. . Cookies may count visits and collect information regarding the most visited areas . Cookies help in knowing your browsing preferences and may be provided to third parties.

Analytics: The collection of data about your computer and internet connections. This tool helps in improving our performance by knowing the customer's usage of our website. Your ip address and isp address may be retained. Third party tools are also used by us to know your usage of mobile apps. All this information internally helps us improve and know your usage of our mobile app.

Action Tags: : (also called pixel tags, clear GIF, or beacons) Help us in knowing different pages you visit and the content used by you. These are also used in Emails to know that Emails were opened or forwarded. Action Tags are also used on websites and on Mobile apps to know the content used.

Site Management: We may aggregate collected data for the maintenance, and improvement of our website and to know the preferences of our visitors, to identify server problems and to improve our Marketing & research. Do Not Track: No response to DO NOT TRACK SIGNALS might be used in future.

Do Not Track: Do Not Track: No response to DO NOT TRACK SIGNALS might be used in future.

As you provide us with personal data, you consent to its usage as per our Privacy Policy. This means you agree to movement of data to our servers and third parties as explained in our Privacy Policy.

Protection and security of data

Physical, electronic & procedural safeguards are being used for protection of data so as to avoid its loss, misuse, unauthorized access, disclosure, alteration, and destruction. We are not responsible for any data loss or misuse, including data being represented on a third party site or during transmission. No transmission is 100% secure. For detailed questions about security contact us at

Data Retention

For closure of Blockkoin Exchange account, visit We will keep your information in our database until the time your account is closed so as to meet legal obligations. The data may be kept with us, even after closure of account, only if it is necessary to have sufficient information to respond to any later issues. For example, we may need or be required to retain certain information to prevent fraudulent activity, protect ourselves against liability, permit us to pursue available remedies or limit any damages that we may sustain, or if we believe in good faith that a law, regulation, rule or guideline requires it.

Information access

We will provide access to information within 10 days as required by law.

Data Sharing

Your information may be shared as follows:

  • If you have agreed to share information.

  • Information has been aggregated or de-identified so that you can’t be identified.

  • With related third party service providers including certain advertising, referral, operations, financial services and technology services (such as hosting providers, identity verification, support, payment, and email service providers.

  • As required by law.

  • For protection of rights, properties and safety of Blockkoin Exchange, our users and the public, including, for example, in connection with court proceedings, or to detect or prevent criminal activity, fraud, material misrepresentation, or to establish our rights or defend against legal claim(s).

  • In case of Amalgamation or demerger of business.


Other website’s links and online service links may be available on our site. We are not responsible for their content nor do we have control of information shared via the links or any through third party. You are responsible for any information shared to third parties

Policy changes

This Privacy Policy is subject to change with no notice. In case of changes, the changes will be reflected through an updated effective date on the top of this policy page. We encourage you to review this page periodically for latest updates to the Privacy Policy.

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